MTA - Metropolitan Transportation Authority Specialist

2 weeks ago


Port Gamble Tribal Community, United States Aurora Enterprises Full time

Aurora Enterprises: Laboratory Software Support Specialist

We are seeking a skilled Laboratory Software Support Specialist to join our team at Aurora Enterprises. As a key member of our IT branch, you will provide exceptional customer support and technical expertise to our clients in the medical laboratory and hospital sectors.

Your Key Responsibilities

  • Deliver top-notch customer support via telephone, addressing software-related inquiries and concerns.
  • Independently process and document customer requests, ensuring timely and accurate resolution.
  • Configure and maintain master data for medical laboratories and hospitals, ensuring seamless software integration.
  • Collaborate with product management and development teams to resolve customer issues and drive software enhancements.
  • Support the implementation of new laboratory software in hospitals and specialist medical laboratories, providing on-site assistance and guidance.

Your Profile

We offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you possess a strong passion for laboratory software and exceptional communication skills, we encourage you to apply for this exciting opportunity.



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