Food Industry Training Specialist
7 days ago
We are seeking a highly skilled Food Industry Training Specialist to join our team at Whole Foods Market. In this role, you will be responsible for supporting the high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team.
Main Responsibilities- Ensure new and ongoing store and team training programs are successfully delivered and completed.
- Work within training deadlines and goals.
- Coordinate with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.
- Coordinate with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion.
- Facilitate team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts.
- Attend Team Trainer meetings, as scheduled.
- Act as a role model for constant food safety, sanitation procedures, and occupational safety.
- Train all Team Members on customer service standards and look for opportunities to provide timely feedback.
- Train all Team Members on new products, their differentiation, sales tactics, and department placement.
- Consistently practice and model proper care, use, and maintenance of all team equipment and PPE.
- Complete the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training.
- Familiarize themselves with the Store Training Roles Handbook and maintain engagement with all communication platforms.
- Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.
- Strong communication skills and willingness to work as part of a team.
- Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for high-quality foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with Whole Foods Market's quality goals.
The estimated salary range for this position is $45,000-$55,000 per year, depending on experience and qualifications. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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