Service Porter

2 months ago


Monrovia, California, United States Sierra Subaru Of Monrovia Full time
Service Porter Job Description

We are seeking a reliable and customer-oriented Service Porter to join our team at Sierra Subaru of Monrovia. As a Service Porter, you will play a crucial role in providing exceptional guest services and ensuring the smooth operation of our service department.

Key Responsibilities:
  • Greet and welcome customers as they arrive at the dealership, providing a warm and inviting atmosphere.
  • Assist customers with valet parking and retrieving their vehicles, ensuring a seamless experience.
  • Provide exceptional guest services by answering questions and addressing concerns, demonstrating a commitment to customer satisfaction.
  • Drive vehicles to designated areas within the dealership premises for customer pick-up and delivery, maintaining a high level of professionalism.
  • Maintain cleanliness and organization of the service area, adhering to high standards of quality and safety.
  • Assist service advisors and technicians with various tasks as needed, demonstrating flexibility and a willingness to learn.
  • Inspect vehicles for damage and report any issues to management, ensuring the highest level of quality and attention to detail.
  • Fuel vehicles, adhering to safety protocols and procedures.
  • Follow all safety procedures and protocols, prioritizing the well-being of customers and colleagues.
Requirements:
  • A valid driver's license and clean driving record are essential for this role.
  • Previous experience as a Porter or in a similar role is preferred, but not required.
  • The ability to work a flexible schedule, including weekends and evenings, is necessary.
  • Manual transmission experience is a plus, but not required.
Benefits:
  • 401(k) plan for retirement savings.
  • Dental insurance for comprehensive coverage.
  • Health insurance for medical and wellness needs.
  • Paid time off for relaxation and rejuvenation.
  • Vision insurance for eye care and protection.
Schedule:
  • 8 hour shift, Monday to Friday.
  • Weekends as needed, with prior notice.