Retail Operations Director

3 days ago


Salt Lake, Utah, United States Stena Group Full time
Job Summary

We are seeking an experienced Retail Operations Director to lead the development and execution of our store expansion strategy. This role will oversee the day-to-day operations of our corporate stores, driving profitability and facilitating the opening of new locations.

The ideal candidate will have a proven track record in senior operational roles within multi-unit retail or franchise environments. A Bachelor's degree in business or a related field is required.

Key Responsibilities:

  1. Operational Leadership:
  • Establish and enforce operational standards, policies, and procedures to ensure brand consistency and customer satisfaction.
  • Maintain operational excellence, drive profitability, and facilitate the opening of new stores.
  1. Performance Management:
  • Monitor and analyze key performance indicators (KPIs) to assess store performance and identify areas for improvement.
  • Implement initiatives to enhance sales, profitability, and customer service across all corporate stores.
  1. New Store Openings:
  • Develop and execute plans for the successful opening of new franchise stores, approximately 5-10 per month.
  • Collaborate with cross-functional teams to ensure a seamless transition from construction to operational readiness.
  1. Team Development:
  • Recruit, train, and mentor Franchise Business Consultants (FBC's) and operational staff to ensure a high level of competence and adherence to company standards.
  • Foster a positive and collaborative team culture across all corporate and franchise stores.

Salary: $120,000 - $150,000 per year, depending on experience.

Location: Salt Lake City, UT.

About Us: Fiiz Drinks, a Stena Group Company, is the largest and fastest-growing soda-shop chain in the country. We are committed to delivering an exceptional customer experience.



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