Curriculum Director
17 hours ago
Key Responsibilities:
- Drive financial performance and productivity for all operational aspects of the center, ensuring seamless execution of business operations and people leadership.
- Analyze and reconcile monthly P&L statements, creating action plans based on past performance and forecasted occupancy to inform strategic decisions.
- Recruit and retain top talent, ensuring the center is fully staffed with high-performing teachers who embody the company's values.
- Effectively manage labor, approving final work schedules to ensure optimal ratios and efficient use of resources.
- Forecast future enrollment based on annual graduation rates, informing business development strategies.
- Train new staff on curriculum, state, and sanitation protocols, ensuring compliance and excellence in education.
- Manage center inventory, including office supplies, curriculum materials, and staff recognition items, to maintain a well-organized and efficient work environment.
- Negotiate and manage vendor relationships, ensuring seamless facilities maintenance and technology support.
- Plan events, spirit days, and other activities that foster a positive and engaging work environment.
- Oversee all assessments, evaluations, trainings, and other educational initiatives, ensuring alignment with company goals and standards.
- In partnership with the Center Director, conduct team meetings to communicate important information, set direction, and drive results.
- Execute marketing brand campaigns within the center, implementing local marketing activities to attract and retain customers.
- Oversee the Work and Family program, building relationships with community and business leaders to drive enrollment and growth.
- Utilize social media channels to engage with parents, foster a sense of community, and promote the center's brand.
- Nurture leads through scheduling and conducting tours, following up with potential families to secure enrollment and drive business results.
- Lead tours, highlighting key features of the center and maintaining strong connections with potential customers.
- Maintain a deep understanding of the childcare offerings within the community, ensuring the center remains competitive and attractive to families.
- Manage the lead tracking portal and customer database, ensuring accurate and up-to-date information.
- Coordinate the registration process, maintaining customer and employee information in center systems.
- Communicate effectively with families, including billing and newsletters, to build trust and drive retention.
- Plan and manage the budget for parent pleasers, ensuring alignment with company goals and standards.
Qualifications:
- 3+ years of experience in retail/store management, with cross-industry experience welcome.
- Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting.
- Ability to leverage data to understand the business and make informed decisions.
- Bachelor's degree preferred, but not required.
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