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Patient Access Director
1 week ago
Catapult is a faith-based Federally Qualified Health Center that is dedicated to meeting the healthcare needs of the underserved in our community. We are seeking a qualified Patient Access Director to join our team and oversee our front desk operations.
About the RoleThe successful candidate will be responsible for directing the front desk operations, including supervising staff, assessing staffing needs, training new employees, and performing routine evaluations. They will also be responsible for coordinating patient schedules, monitoring and evaluating patient intake, and establishing healthy customer service standards at the front desk.
In addition, the Patient Access Director will collaborate with the financial team to ensure accurate and timely data collection and reporting. They will also be responsible for developing and implementing policies and procedures to ensure compliance with regulatory requirements.
Key Responsibilities- DIRECT front desk operations and staff
- Develop and implement policies and procedures to ensure compliance
- Collaborate with financial team to ensure accurate data collection and reporting
- Establish healthy customer service standards at the front desk
We are looking for a highly experienced and skilled individual who is able to lead a team and work effectively in a fast-paced environment. The ideal candidate will have strong communication skills and a proven track record of success in a similar role.
