Senior Pharmacy Technician

We are seeking a highly skilled and experienced Senior Pharmacy Technician to join our team at Walgreens. As a key member of our Pharmacy Department, you will play a vital role in ensuring the smooth operation of our pharmacy services.

• Assist pharmacists in the practice of pharmacy, under direct supervision, in accordance with state and federal regulations.
• Operate pharmacy systems to obtain patient and drug information and process prescriptions.
• Assist with and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Develop strong relationships with most valuable customers.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Report prescription errors to pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Strictly adhere to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
• Process manual claims for third-party program prescription services in a timely and efficient manner.
• Lead Pharmacy Department inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
• Assist and support Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service, and inventory performance data.
• May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
• Assist Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community.
• Assist with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
• Coach pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.

• PTCB certification (except in Puerto Rico).
• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Requires willingness to work flexible schedule, including evening and weekend hours.

• Prefer to have prior work experience with Walgreens.
• Prefer basic math skills (counting, measuring, and weighing medications).
• Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information on-line).
• Prefer the knowledge of store inventory control.