Retail Sales Professional

2 months ago


Los Angeles, California, United States H&M Group Full time

About the Role

As a Sales Associate at H&M Group, you will be the face of our brand, providing exceptional customer service and creating a welcoming experience for our customers. Your role will be essential in showcasing the best of our brand, and you will have the opportunity to work with a variety of customers, from fashion enthusiasts to those looking for a unique shopping experience.

Key Responsibilities

  • Provide high-level service to customers, including assisting with purchases, processing returns, and answering questions about our products.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, including processing deliveries, replenishing stock, and merchandising the latest garments.
  • Develop a strong understanding of our products, including their features, benefits, and pricing, to effectively communicate with customers and make recommendations.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Contribute to achieving sales goals and targets by providing excellent customer service and promoting our products.

Requirements

  • Customer-focused and thinking in a commercial way.
  • Interested in trends and fashion.
  • Communicative, positive, and open-minded.
  • Willing to learn, adaptable, and action-oriented.
  • Collaborative, inclusive, and supportive.
  • Self-motivated, confident, and resilient.

Benefits

  • 25% staff discount usable on all H&M Group brands in stores and online.
  • Clothing allowance.
  • 50% parking reimbursement (this location only).
  • Medical, Vision, and Dental Coverage.
  • Employee Assistance Program.
  • Vacation, Wellness, Holiday, and Parental Pay.
  • Health, and Dependent Care FSA.
  • Plus, additional Voluntary Benefits.

About H&M Group

H&M Group is a global fashion company with a strong commitment to sustainability and diversity. We strive to create a positive impact on the environment, society, and our customers. Our teams are diverse and inclusive, and we believe that everyone deserves to be treated with respect and dignity.



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