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Retail Sales Associate

2 months ago


Merrillville, Indiana, United States H&M Group Full time
About the Role

At H&M Group, we're looking for a talented Retail Sales Associate to join our team. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer experiences that drive sales and revenue growth.

Key Responsibilities:
  • Customer Service: Provide top-notch customer service, ensuring that every customer leaves the store feeling valued and satisfied.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including fashion trends, styles, and features.
  • Store Operations: Maintain a clean and organized sales floor, including folding, hanging, and displaying merchandise.
  • Transactions: Process transactions accurately and efficiently, including ringing up sales, handling returns, and issuing receipts.
  • Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge, and provide support when needed.
Requirements:
  • Customer Service Skills: Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
  • Product Knowledge: Strong knowledge of fashion trends, styles, and features, with the ability to communicate this knowledge to customers.
  • Store Operations: Ability to maintain a clean and organized sales floor, including folding, hanging, and displaying merchandise.
  • Technical Skills: Basic math skills and ability to operate a cash register.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and provide support when needed.
What We Offer:
  • Competitive Pay: Starting rate of $12.50 per hour.
  • Benefits: Comprehensive benefits package, including medical, pharmacy, vision, and dental coverage, as well as employee assistance program, vacation, wellness, holiday, and parental pay.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the company.