Floor Supervisor Full-Time Position
5 days ago
Job Summary: We are seeking a highly motivated and experienced Floor Supervisor to join our team at PVH Corp. As a key member of our store operations team, you will be responsible for assisting and supporting the Store and Assistant Manager in all aspects of the store, including personnel, product, merchandising, and visual functions, business processes, and results.
Key Responsibilities:
- Direct and motivate the store team to provide exceptional customer service, drive sales, and minimize losses while maintaining a visually distinctive and impeccably maintained store environment.
- Maximize associate productivity, ensure compliance with company standards and policies, and create a results-driven environment.
- Assist in the development of associates through feedback, coaching, and training.
- Demonstrate effective written and verbal communication skills.
- Develop proficiency in all operational policies and procedures.
- Manage time and prioritize tasks effectively.
- Maximize sales by ensuring the TH Customer Service program is executed to standard and merchandise styles and sizes are well represented on the sales floor.
- Assist with training, developing, and executing S.G.M. and TH Customer Service.
- Communicate statistical results and identify business needs.
- Communicate with the team at Take 5 meetings regarding individual sales performance and other key performance indicators.
- Assist with training, monitoring, and executing Direct Replenishment and Recovery process.
- Recognize problems, analyze causes, and generate alternatives and solutions.
- Represent the TH image through personal and professional appearance.
- Understand and comply with all company policies, procedures, and operations.
- Receive and process shipments and transfers.
- Follow Inventory Shrinkage Improvement Program.
- Assist to ensure the store has all necessary tools and knowledge of how to use them adequately.
- Maintain the highest level of security and safety awareness within the store.
- Store opening and closing.
- Able to lift a minimum of 40 pounds and stand for long periods of time.
- Work with store management to source the best talent through networking and recruitment, interviewing, hiring, and orientation process.
- Assist in the development of all associates to be knowledgeable in areas of product and sales.
- Create energy, excitement, and recognition around team and individual accomplishment and successes.
- Participate and assist the Store Manager in weekly management meetings and quarterly staff meetings.
- Change schedules, adapt to the needs of the position, undertaking night shifts, weekends, and holidays.
- Demonstrate teamwork and lead by example within the store.
- Assist in making business decisions based on current sell-through strategies.
- Maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives.
- Keep management informed of all merchandise and visual-related issues.
- Execute markdowns and re-merchandise, as needed.
- Maintain store organization, fixtures, hardware, and general cleanliness.
Pay Range: $17.00 - $19.00
PVH Corp. provides a market-competitive total rewards package to eligible associates, including diverse and robust health and insurance benefits, an above-market 401(k) contribution, and career growth opportunities.
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