Patient Care Coordinator
3 weeks ago
Optum Patient Care Coordinator Job Description
We are seeking a skilled Patient Care Coordinator to join our team at Optum. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.
Key Responsibilities:
- Obtain accurate and updated patient information, including name, address, and insurance details.
- Perform insurance verification on the date of service and obtain patient signatures for required documents.
- Upload a valid Government-issued state ID and patient insurance card, and file and maintain medical records.
- Correct registration work queue errors and confirm and schedule appointments.
- Answer telephone calls promptly and courteously, and perform referral documentation.
- Work daily in the claims edit work queue to correct registration errors for submission to insurance companies.
- Perform follow-up services for patients, including scheduling specialist appointments and obtaining copies of lab results or specialist reports.
Requirements:
- High School Diploma or equivalent required.
- 1+ years of healthcare or customer service experience preferred.
- Intermediate level of computer proficiency, including MS Word, Excel, Outlook, and ability to use multiple web applications.
Why Work for Optum?
At Optum, we offer a comprehensive benefits package, including competitive base pay, paid time off, medical plan options, and a 401(k) savings plan. We also provide opportunities for career growth and development, as well as a supportive and inclusive work environment.
Apply Today
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