U-Haul Customer Service Team Member

3 weeks ago


Brookline, Massachusetts, United States U-Haul Full time
Job Summary:

We are seeking a skilled Customer Service Representative to join our team at U-Haul. This role involves providing exceptional customer service, handling rentals and inventory management, and ensuring that customers receive top-notch assistance throughout their journey with us.

Key Responsibilities:
  • Assist customers in-person and over the phone with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience. Benefits include career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more.



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