Patient Services Coordinator

5 days ago


Healdsburg, California, United States Providence Health & Service Full time

Patient Services Specialist Job Summary

The Patient Services Specialist plays a vital role in ensuring the efficient and effective flow of patient access needs at Providence Health & Services. This position is responsible for greeting and registering patients, gathering demographic and insurance information, scheduling appointments, laboratory tests, and ancillary services, as well as collecting co-payments.

This role requires a strong understanding of the impact of incomplete or inaccurate information on the revenue cycle. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Greet and register patients, gathering necessary demographic and insurance information
  • Schedule appointments, laboratory tests, and ancillary services
  • Collect co-payments and process payments
  • Ensure accurate and timely completion of patient registration and scheduling tasks

Requirements:

  • 2 years of related experience in a medical office, hospital, or medical call center

Why Work for Providence?

Providence Health & Services offers a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and more. Our award-winning medical centers provide outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics, and neonatal intensive care.

About Providence

Providence is a not-for-profit network of award-winning medical centers, hospitals, and clinics providing comprehensive medical services to communities across the country. We are committed to delivering high-quality, patient-centered care and are dedicated to creating a workplace culture that values diversity, equity, and inclusion.



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