Retail Sales Professional
1 week ago
In this role, you will be responsible for effectively receiving, processing, and monitoring customer orders from inception to delivery while working and communicating with various departments, including production, shipping, purchasing, R&D, transportation, and sales. You will ensure current and future needs and issues are addressed to customer satisfaction by utilizing conflict resolution skills to courteously and accurately respond to customer inquiries and concerns. This includes identifying and resolving problems in a timely manner, gathering and analyzing information skillfully, developing alternative solutions to resolve issues, and maintaining comprehensive knowledge of Newly Weds Foods' products and services.
You will also perform a variety of duties, including the entry and processing of orders, cancellations, modifications, product specifications, and other requirements. Additionally, you will ensure that customer data and orders are accurate and updated in the database at all times.
About the Job
This is a full-time position, working in a general office setting. The ideal candidate will have a strong background in customer service, preferably in a manufacturing environment. You should possess excellent communication skills, both written and verbal, and be able to work well in a team environment. Experience with AS400, Excel, and Word is required. Estimation salary: $50,200/year based on industry standards and job requirements.
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