Operations Team Lead
4 weeks ago
We're seeking a highly organized and efficient Operations Team Lead to join our team at Crate and Barrel. As a key member of our operations team, you will play a crucial role in creating a seamless customer experience by ensuring our stockroom is well-organized and our merchandise is visually appealing.
Key Responsibilities:
- Lead and manage the merchandising and stock team to achieve visual and operational excellence
- Develop and implement visual merchandising plans to drive sales and customer engagement
- Collaborate with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, and operations
- Monitor and analyze key performance indicators (KPIs) to identify opportunities for improvement
- Communicate regularly with the Assistant Store Leader to review business results, execution of plans, and customer feedback
Requirements:
- 1+ years of customer service or retail experience
- Strong communication and interpersonal skills
- High school diploma/GED or equivalent
- Availability to work flexible hours, including evenings and weekends
What We Offer:
- Competitive hourly rate: $18.40 - $24.44
- Opportunities for career growth and development
- A dynamic and inclusive work environment
Equal Opportunity Employer:
Crate and Barrel is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all associates feel valued and empowered to succeed.
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