Transportation Coordinator
1 week ago
Transforming Guest Experiences at MGM Resorts International
">MGM Resorts International is seeking a skilled Transportation Coordinator to join our team. This exciting role offers the opportunity to make a meaningful impact on guest satisfaction and loyalty.
">As a Transportation Coordinator, you will be responsible for ensuring seamless transportation services for our VIP guests, executives, and clients across all MGM properties. Your primary goal will be to provide exceptional customer service, ensuring that every guest feels valued and appreciated.
">Key Responsibilities:
">- ">
- Coordinate guest limousine reservation requests with casino hosts and VIP personnel">
- Maintain accurate records of all transportation activities in the department">
- Communicate effectively with limousine and shuttle bus drivers to ensure timely pickups and drop-offs">
- Use computer programs to track airline flights, review limousine reservations, and find addresses and map driving routes">
- Train newly hired dispatchers on working with radios, computer programs, and multi-line phone systems">
- Prioritize guest reservations and assign errand requests to runners">
- Answer incoming calls and assist guests as needed or direct calls to appropriate areas">
Requirements:
">- ">
- Bachelor's degree in Hospitality, Business Administration, or a related field">
- Previous experience in transportation or dispatching, preferably in the hospitality industry">
- Excellent communication and interpersonal skills">
- Able to work independently and as part of a team">
- Familiarity with computer programs, including CRM and mapping software">
- Available to work varied shifts, including weekends, holidays, and call offs">
What We Offer:
">- ">
- A competitive salary of $52,000 per year, based on experience">
- Access to company hotel, food, and beverage discounts">
- Wellness incentive programs to promote physical and mental well-being">
- Free meals in our employee dining room">
- Professional development opportunities through training and networking events">
- A dynamic and supportive work environment">
To apply, please visit our career website and search for job code 11234.
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