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Pediatric Triage Licensed Practical Nurse

2 months ago


Marietta, Georgia, United States Kids Health First Full time
Position Overview

Kids Health First, a network of independent pediatric practices, is seeking a dedicated LPN with a strong background in pediatric care to provide telephone triage services for our young patients. This role is essential in ensuring that our patients receive timely and appropriate medical guidance.

Key Responsibilities:

  1. Respond efficiently to incoming calls and messages from patients and caregivers.
  2. Conduct thorough telephone assessments to evaluate patients' medical concerns, following established protocols to determine the necessary level of care.
  3. Offer compassionate medical advice and instructions based on assessment findings, ensuring a patient-centered approach.
  4. Direct patients to suitable medical facilities or providers as needed, adhering to approved guidelines.
  5. Maintain accurate documentation of all patient interactions in the electronic medical records system, ensuring clarity and completeness.
  6. Assess medication refill requests, verifying their necessity before forwarding to the appropriate provider.
  7. Monitor patient distress signals and escalate cases as necessary to ensure prompt care.
  8. Collaborate with the healthcare team to deliver high-quality patient care and follow-up.

Qualifications:

  • Current Georgia LPN license and graduation from an accredited nursing program.
  • A minimum of 2 years of clinical experience in pediatric care.
  • Strong communication skills, both verbal and written, with an emphasis on empathy and patience.
  • Proficiency in medical terminology and familiarity with electronic medical records.
  • Experience with Clear Triage software is advantageous.

Work Schedule: This position requires on-site availability Monday through Friday, with occasional Saturday shifts.

Benefits: We offer a competitive compensation package, including generous paid time off, health benefits, and a 401(k) plan with company matching.

At Kids Health First, we prioritize quality, care, and innovation in pediatric health services.