Desktop Support Specialist

1 month ago


Plattsburgh, New York, United States Phantom Staffing Full time
About the Job

We are seeking a highly skilled Desktop Support Specialist to join our team at Phantom Staffing. As a key member of our technical support team, you will be responsible for providing top-notch technical assistance to our clients.

Key Responsibilities
  • Provide technical support for desktop operating systems, hardware, and software
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Develop and maintain strong relationships with clients to ensure their technical needs are met
  • Stay up-to-date with the latest technologies and trends in the field
Requirements
  • Minimum of a two-year college degree or equivalent field experience
  • Industry certifications such as CCENT/CCNA, VCP, MCSA/MCSE, CCA, etc.
  • Strong analytical and organizational skills
  • Strong communication and interpersonal skills
Preferred Qualifications
  • Advanced understanding of Microsoft products, virtualization solutions (VMware ideally), Citrix solutions, Symantec backup and protection solutions, third-party utilities, local and wide-area networks, hardware, and desktop operating systems (Windows XP, Vista, 7, and 8/8.1)
  • Products and Services: Network Operating Systems (Windows 2008/2012), Microsoft Exchange Server 2007, 2010, and 2013, Microsoft SQL Server, VMware vSphere 5.5, and related technologies
What We Offer
  • Opportunity to work with a dynamic and growing company
  • Competitive salary and benefits package
  • Opportunities for professional growth and development


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