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Bilingual Customer Support Specialist in Healthcare
2 months ago
Credit Solutions LLC is looking for a dedicated Bilingual/Spanish Customer Service Representative to assist patients in managing their medical accounts, allowing them to concentrate on their recovery. If you possess a background in healthcare billing and finance and seek a fulfilling career where you can impact lives positively, we encourage you to consider this opportunity.
BenefitsOur Customer Service Representatives receive a competitive salary along with a comprehensive benefits package that includes paid time off, holiday compensation, company-sponsored life insurance, a 401k plan, and health, vision, and dental coverage. We also provide flexible work schedules, numerous chances to engage in charitable initiatives, and monthly employee events and recognition programs.
About Credit Solutions LLCEstablished in 2003, Credit Solutions LLC specializes in customized Extended Business Office (EBO) Solutions, alongside a complete suite of Bad Debt Recovery and Account Resolution services across the United States. We are committed to excellence, equipping our skilled professionals with the best resources to achieve optimal outcomes for our clients.
Employee TestimonialsOur employees often express their appreciation for the supportive environment at Credit Solutions. One employee noted, "What I value most about working here is the opportunity to help others overcome their financial challenges, which can significantly impact their lives."
Role ResponsibilitiesAs a Healthcare Customer Service Representative, you will serve as the primary contact for our patients. This role requires comprehensive training to guide patients through the billing process and assist them in resolving their outstanding balances. You will engage with patients over the phone, actively listening and helping them navigate their financial obligations.
Your empathetic approach and problem-solving skills are crucial for success in this role. Even in challenging situations, you will maintain a high standard of customer service while addressing billing concerns. The fulfillment derived from assisting individuals during their times of need is immensely rewarding.
Qualifications- High school diploma or equivalent
- Prior experience in customer service
- Background in healthcare billing and finance
- Familiarity with HIPAA regulations
- Quick adaptability to new software
If you are passionate about helping others and making a difference in the community, possess strong communication skills, and can deliver exceptional customer service over the phone, you may be an ideal candidate for this position.
Work ScheduleOur Healthcare Customer Service Representatives benefit from flexible scheduling options, including various shifts throughout the week.
Application ProcessIf you have relevant experience in customer service and healthcare billing and finance, we invite you to complete our initial 3-minute, mobile-friendly application. We look forward to the possibility of working together.
