Tax Season Associate

5 days ago


Peru, Illinois, United States H&R Block Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Front Desk Professional to join our team at H&R Block. As a seasonal Receptionist, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless experience from initial contact to resolution.

Key Responsibilities:

  • Greet clients in a personalized and friendly manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Handle client exits by addressing all current and future needs
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned

Requirements:

  • High school diploma or equivalent
  • Experience working in a fast-paced environment
  • Previous experience in a customer service role

Preferred Qualifications:

  • Sales and/or marketing experience
  • Ability to multitask
  • Strong organizational and time-management skills
  • Knowledge of cash register operations
  • Proficiency with Windows-based computer systems

About Us:

H&R Block is a leading provider of tax preparation and financial services. We value our clients' trust and strive to provide exceptional service throughout the tax season.

Salary Range:$45,000 - $60,000 per year, depending on experience



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