IT Professional

2 weeks ago


New York, New York, United States Etech7 Full time
Job Title: IT Professional

Etech7 is a technology services company that delivers high-quality solutions to a diverse range of businesses. This role is all about working with cutting-edge software and hardware to provide fast, reliable, and affordable services. As an IT Professional, you will be responsible for resolving technical issues, maintaining computer systems, and ensuring seamless interactions between hardware and software components.



Key Responsibilities:

  1. Support, install, and maintain current and future versions of Microsoft, Google, and Apple software and services.
  2. Manage LOB applications (Sage, Microsoft Dynamics, Fishbowl, Quickbooks).
  3. Work with virtualization technologies (VMware, Citrix, Hyper-V).
  4. Configure network infrastructure (WAN/LAN/WLAN connectivity, routers, firewalls, DNS, websites).
  5. Implement anti-virus/anti-malware solutions (Webroot).
  6. Develop disaster recovery solutions (On-premise and Cloud backups).
  7. Set up remote access solutions (VPNs, Terminal Services, Citrix).
  8. Implement storage solutions (SAN, NAS).
  9. Manage printers, copiers, fax machines, and phone systems.
  10. Secure security surveillance systems and related components.
  11. Manage MSP management system alerts and notifications.


Requirements:

  • BA/BS in a related field or the equivalent of at least 5 years experience.
  • All Professional IT Certifications are a plus.
  • Excellent communication skills and ability to communicate technical concepts to non-technical stakeholders.
  • Superior diagnostic skills and ability to troubleshoot complex technical issues.
  • Ability to learn new software quickly and teach others.
  • Thorough understanding of support tools and troubleshooting techniques.
  • Strong ability to work under pressure and leverage available resources.


How to Apply:

Please reply to this post with your resume and cover letter (.pdf only). In the body of your email, rate your knowledge of the following on a scale of 1-4 (1=Heard about it, 2=Have Used It, 3=Know it Well, 4=Expert):

Labtech
Connectwise
Disk Imaging Solutions
VMWare
Exchange Server
Active Directory
iPhone and Android phones
Mac OS X
Mac OS X Server
Group Policies
Providing support to end users
Managed switches
NAS
SAN
Batch Scripting
Disaster Recovery
Network Security
Project Management
Quickbooks
Networking

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