Housekeeper

2 weeks ago


Irvine, California, United States Extended Stay America Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Extended Stay America. As a Housekeeper, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, providing exceptional customer service, and maintaining a high level of quality and attention to detail.

Key Responsibilities
  • Clean and maintain guest rooms, including making beds, changing linens, and restocking amenities
  • Ensure all areas of the hotel, including public spaces and employee areas, are clean and well-maintained
  • Respond to guest requests and concerns in a timely and professional manner
  • Work collaboratively with other hotel staff to ensure seamless operations and excellent guest experience
  • Maintain a high level of knowledge about hotel services and amenities to provide accurate information to guests
Requirements
  • No prior experience or training necessary
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Flexibility to work a variety of shifts, including weekends and holidays
Benefits
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) savings plan and employee assistance program
Work Environment

The Housekeeper will work in a fast-paced hotel environment, interacting with guests and colleagues on a regular basis. The ideal candidate will be able to work effectively in a team environment, maintain a high level of energy and productivity, and provide exceptional customer service in a dynamic and ever-changing environment.

The physical demands of this role include standing for long periods of time, lifting up to 50 pounds, and bending, kneeling, or crouching. The work environment is moderate to loud noise levels, and the associate may be exposed to wet, humid conditions, and cleaning chemicals.


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