Teller 40 hrs Detroit Lakes Branch Position
16 hours ago
About the Job:
We are seeking a Teller to join our Consumer, Small & Business Banking division in our National Branch Network. As a Teller, you will be part of the fabric of the local community, helping provide financial services to residents, employees, and local businesses.
Key Responsibilities:
- Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
- Receive direction from managers and exercise judgment within defined policies and procedures
- Escalate questions and issues to more experienced roles
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
- Identify information and services to meet customers' financial needs
Requirements:
- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
Preferred Qualifications:
- Customer service focus with experience handling complex transactions across multiple systems
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and team members
- Experience working with others on a team to meet customer needs
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Well-organized, independent, and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Job Expectations:
- Ability to work a schedule that may include most Saturdays
Posting Location:
211 Holmes St. W Detroit Lakes, Minnesota 56501
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