Director of Operations

2 weeks ago


Spanish Fork, Utah, United States Mammoth Holdings Full time
Director of Operations

Mammoth Holdings is a leading car wash service provider dedicated to delivering exceptional customer experiences. We are seeking a highly skilled and experienced Director of Operations to oversee operational excellence, customer satisfaction, and results within a designated territory.

Key Responsibilities:
  • Develop and implement strategies to enhance operational efficiency, customer satisfaction, and revenue growth.
  • Coach and train team members to deliver superior car wash experiences, working closely with District Managers and Site Managers.
  • Monitor financial statements and implement process improvements to drive profitability.
  • Collaborate with leadership to develop and communicate strategic changes throughout the territory.
  • Ensure all locations are in compliance with company policies, federal, state, and local laws.
  • Partner with HR to support recruitment, employee relations, payroll, and safety practices.
Requirements:
  • Exceptional leadership, interpersonal, communication, and problem-solving skills.
  • Ability to work in a fast-paced, outdoor environment.
  • Working knowledge of Microsoft Office software.
  • Proficiency in spoken and written English.
  • Valid driver's license.
Education and Experience:
  • High school diploma or GED certificate (bachelor's degree preferred).
  • 2-3 years of successful experience in managing diverse, geographically dispersed teams.
  • Mechanical aptitude and car wash industry knowledge are preferred but not required.
Salary:

$100k - $120k / yearly



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