Teller Supervisor

At OneAZ Credit Union, we're seeking a highly skilled Teller Supervisor to join our team. As a Teller Supervisor, you will be responsible for overseeing the daily operations of our teller line, ensuring excellent member service, and adhering to credit union policies and procedures.

• Supervise a team of tellers, providing direction and support to ensure efficient functioning of the teller line.
• Conduct daily performance monitoring, provide coaching, and deliver feedback to tellers to enhance service quality and operational accuracy.
• Coordinate with the Branch Manager for teller staffing needs, including scheduling and arranging coverage during peak periods.
• Assign duties and work schedules to tellers to ensure optimal service delivery and efficient department operation.
• Oversee teller transactions to ensure accuracy and compliance with all regulations and credit union policies.
• Consolidate and balance daily teller transactions, ensuring all financial activities are accurately recorded and reconciled.

• 3 to 5 years of similar or related experience.
• Previous Teller Supervisor experience in a similar asset size branch.
• Excellent verbal/written communication, organizational, interpersonal, and time management skills.
• Strong leadership, critical-thinking, and problem-solving skills.

We offer a unique culture with a rich benefits package, including low-cost medical, dental, and vision plans, gym reimbursement, paid parental leave, generous personal days and vacation time, and an award-winning 401(k) program. We're proud to be an equal opportunity employer and value diversity.