Fitness Center Representative

1 week ago


Pittsburgh, Pennsylvania, United States Taymax Group Full time
Member Services Representative

Shaler Township, PA 15223, USA

Pay: $11.00/hour

We're committed to delivering exceptional customer experiences at Planet Fitness. As a Member Services Representative, you'll play a vital role in creating a positive and welcoming environment for our members, prospective members, and guests.

Key Responsibilities:
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Manage front desk activities, including answering phones, checking members into the system, and conducting tours.
  • Process new member sign-ups, calculating rates and monthly payment amounts.
  • Assist the Club Manager with administrative tasks, such as counting the drawer and maintaining the club's cleanliness.
  • Facilitate updates to member accounts and respond to member questions and concerns.
Requirements:
  • High School diploma or equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are essential.
  • Ability to work independently and as part of a team.
  • Positive attitude and passion for fitness and health.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Occasional lifting up to 50 lbs.

Taymax Group is an equal opportunity employer, committed to fostering an inclusive and diverse workplace environment. We welcome talent from all backgrounds and perspectives.



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