Customer Support Expert
3 days ago
We are seeking a highly motivated Customer Support Expert to join our team at 24Hr Safety. As a key member of our customer-facing department, you will be responsible for providing exceptional support to our clients and ensuring their needs are met in a timely and efficient manner.
The ideal candidate will have a strong background in sales and customer service, with experience working in an industrial setting. A high school diploma or equivalent is required, and a degree in a related field is preferred.
This full-time position offers a competitive salary range of $55,000 - $70,000 per year, depending on experience, as well as opportunities for professional growth and development within the company.
Responsibilities- Provide exceptional customer service and support to clients via phone, email, and in-person interactions
- Manage client accounts and ensure timely delivery of products and services
- Develop and maintain a functional knowledge of Company products and services
- Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Requirements:
- Minimum High School Diploma required. Associates degree or higher preferred
- Three plus years industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry
- Proficient in the use of Microsoft Office (Word, Excel and Outlook)
At 24Hr Safety, we are committed to providing equal employment opportunities to all applicants. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
We participate in E-Verify and value a diverse workforce.
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