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Client Support Specialist

2 months ago

Iron River, Michigan, United States Marla Shamion - State Farm Agent Full time
Position Overview

Are you a people person with a passion for service? If you thrive in a customer-centric environment and enjoy engaging with clients, this role with Marla Shamion - State Farm Agent could be a perfect fit for you. Our agency focuses exclusively on State Farm insurance and financial products, providing a unique opportunity to assist clients in navigating their insurance needs.

Key Responsibilities
  • Build and maintain strong relationships with clients, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-focused approach to educate clients about various insurance solutions.
What We Offer
  • Competitive hourly wage complemented by commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Flexible working hours to suit your lifestyle.
  • Valuable experience in the insurance industry.
  • Opportunities for professional growth and advancement within the agency.
Qualifications
  • Exceptional communication skills, both written and verbal.
  • Self-driven and motivated individual.
  • Detail-oriented with a proactive approach to problem-solving.
  • Commitment to delivering outstanding customer service.
  • Able to work collaboratively within a team.
  • Strong ability to connect with clients effectively.
  • Must be able to obtain Property and Casualty license.
  • Must be able to obtain Life and Health license.

If you possess the drive to excel in this role, we encourage you to explore this opportunity further. We look forward to discussing the next steps in your potential career with us.