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Hospitality Ambassador
2 months ago
We are seeking a skilled and enthusiastic Hospitality Ambassador to join our team at The Wiener Works. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring that every guest leaves our restaurant feeling satisfied and valued.
Key Responsibilities- Guest Interaction: Engage with guests in a friendly and professional manner, taking the time to understand their needs and preferences.
- Food and Beverage Recommendations: Offer personalized food and beverage recommendations to guests, taking into account their dietary restrictions and preferences.
- Service Standards: Ensure that all service standards are met, including prompt and attentive service, accurate orders, and a clean and welcoming dining environment.
- Conflict Resolution: Handle guest complaints in a professional and courteous manner, listening to their concerns and working to resolve issues in a timely and satisfactory manner.
- Communication Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with guests and team members in a fast-paced environment.
- Teamwork: Demonstrate a strong commitment to teamwork, with the ability to work collaboratively with other team members to achieve common goals.
- Adaptability: Be flexible and adaptable, with the ability to adjust to changing circumstances and priorities in a dynamic work environment.
- Competitive Pay: A competitive hourly rate and opportunities for advancement.
- Flexible Scheduling: A range of scheduling options to accommodate different lifestyles and preferences.
- Opportunities for Growth: Opportunities for professional growth and development, with a focus on helping team members achieve their career goals.
