Donation Program Specialist

1 month ago


San Francisco, California, United States Donor Network West Full time
Job Title: Donation Program Consultant

Donor Network West is seeking a highly skilled Donation Program Consultant to join our team. As a key member of our organization, you will play a critical role in developing and implementing strategies to enhance eye, organ, and tissue donation within our assigned service areas.

Job Summary:

The Donation Program Consultant will be responsible for strategically planning, implementing, and evaluating internal and external systems to impact hospital and community donation programs. This includes developing, implementing, and monitoring hospital policies, procedures, strategies, and action plans to enhance donation rates.

Key Responsibilities:
  • Develop and implement hospital donation strategies to maximize donation rates
  • Collaborate with hospital partners to develop and implement effective donation plans
  • Analyze trends in donation processes and identify areas for improvement
  • Provide concise written communications to external and internal partners
  • Present plans and strategies to hospital administration, physicians, and nursing staff
  • Provide conflict resolution as needed
  • Responsible for acquiring and providing hospital feedback after referrals and donors
  • Maintain referral and donation process metrics
  • Host post-donation event follow-up meetings with physicians, nurses, and ancillary staff involved
  • Responsible for hospital program site maintenance by ensuring all regulatory requirements are met as scheduled
Requirements:
  • Possess extensive knowledge of public education, hospital, and business development
  • Maintains strong hospital and physician relationships
  • Understand hospital and community education needs of the organization and effectively formulate a plan of response
  • Ability to clearly communicate plan to organizational staff, internal, and external stakeholders
  • Ability to communicate and present information effectively and concisely within a team environment
  • Proactive team player who can multitask with ease, and uphold organizational core values
  • Strong attention to detail, excellent written and verbal communication skills
  • Thrives in a fast-paced dynamic environment and adjusts to new priorities as required
Education and Experience:
  • Undergraduate degree in business, health administration, marketing, and/or nursing preferred
  • 1-2 years' experience educating physician and healthcare professionals required
  • 2-3 years' experience within a hospital system. Experience in collaboration, education, and negotiation with governmental regulatory bodies and key regulatory personnel


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