Customer Service Representative
3 days ago
Sam's Club is seeking a Customer Service Representative to join our team. As a key member of our front end staff, you will play a vital role in ensuring a positive experience for our members.
About the Job
This position involves maintaining a safe and clean environment for our members by adhering to company policies and procedures. You will also provide exceptional customer service, resolving issues and answering questions to the best of your ability. In addition, you will be responsible for processing transactions accurately and efficiently, as well as promoting the company's products and services.
What We Offer
As a Customer Service Representative at Sam's Club, you can expect to earn an estimated hourly wage of $18.50-$22.00 per hour, depending on location and experience. Our benefits package includes competitive pay, performance-based bonus awards, and comprehensive health insurance. You will also receive paid time off, including PTO, parental leave, and bereavement leave. Other benefits include 401(k), stock purchase, and company-paid life insurance.
Requirements
To be successful in this role, you should have excellent communication skills and be able to work effectively in a fast-paced environment. Retail experience, particularly in operating front-end equipment and working with mobile retail applications, is highly desirable. Additionally, you should be comfortable standing for long periods and be able to lift up to 25 pounds occasionally.
Preferred Qualifications
We prefer candidates with customer service or retail experience, as well as those who are proficient in mobile retail applications. If you have a passion for delivering exceptional customer experiences and working in a dynamic team environment, we encourage you to apply.
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