Citizen Verification Officer

1 day ago


Baltimore, Maryland, United States Citizant Full time

About the Role

We are seeking a dedicated and detail-oriented individual to fill the role of Citizen Verification Officer at Citizant. As a key member of our team, you will be responsible for coordinating the verification process for Personal Identity Verification (PIV) cards, working closely with applicants, and ensuring the security and integrity of collected data.

Responsibilities

  • Verify applicant identities and collect required documentation, maintaining confidentiality and discretion.
  • Ensure accurate and efficient processing of PIV card applications.
  • Communicate clearly and professionally with applicants, providing exceptional customer service.
  • Manage schedules and coordinate appointments to accommodate a steady flow of applicants, maintaining efficiency and accuracy.

Requirements

  • Valid Public Trust/MBI clearance or ability to obtain.
  • Proficiency in Microsoft Excel and other productivity software.
  • Strong organizational and time management skills.
  • Excellent interpersonal and communication skills.

Compensation

The estimated salary range for this role is $37,000 - $50,500, depending on experience.


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