Retail Operations Manager Role

6 days ago


Savannah, Georgia, United States Food Lion Full time
Job Overview

As a Customer Service Leader at Food Lion, you will play a key role in providing exceptional customer service and contributing to the success of our retail operations. This is a full-time opportunity with an estimated annual salary of $45,000-$65,000 based on location and experience.

In this role, you will be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual. You will also be responsible for maximizing sales through excellent customer service.

Key Responsibilities

The Customer Service Leader will be responsible for:

  • Providing fast, easy, flexible, and friendly service to customers
  • Maintaining knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar
  • Ensuring work station and front end area of the store has a neat and clean presentation
Requirements

To be successful in this role, you will need:

  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job


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