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Hotel Guest Services Coordinator

1 week ago

San Francisco, California, United States Hotel Equities Full time

About the Job:

The Hotel Fusion is seeking a highly skilled and dedicated Front Desk Agent to join their team.

Primary Duties and Responsibilities:

  • Ensure prompt and efficient registration of guests into the system
  • Manage guest queries and concerns in a courteous and professional manner
  • Process payments and resolve any related issues
  • Maintain accurate records and reports as required
  • Foster positive relationships with guests and colleagues alike

Qualifications and Skills:

  • High school diploma or equivalent required
  • Experience in customer service and hospitality industry preferred
  • Strong analytical and problem-solving skills essential
  • Ability to work effectively in a fast-paced environment