Dining Room Ambassador

6 days ago


Lagrange GA, United States Great Wolf Lodge Full time

Job Summary

The Dining Room Ambassador at Great Wolf Lodge is responsible for creating a warm and welcoming atmosphere for our guests. This role requires a high level of flexibility and adaptability, as you will be working in a fast-paced environment with varying schedules, including nights, weekends, and holidays.

Key Responsibilities

  • Welcoming guests and escorting them to their assigned dining area, ensuring a seamless and enjoyable experience.
  • Informing customers of promotions and notifying them of their assigned server, fostering a sense of community and connection.
  • Managing the patron wait list as needed, ensuring that all guests are accommodated in a timely manner.
  • Protecting the establishment and patrons by adhering to sanitation, safety, and alcohol control policies, upholding the highest standards of quality and service.
  • Supporting the dining room staff by setting and clearing tables, replenishing water, and serving beverages as needed, promoting a collaborative and efficient work environment.

Requirements

  • Able to lift up to 30 lbs. and stand for long periods of time, ensuring physical stamina and endurance.
  • Previous host and/or restaurant front-of-house experience, with a proven track record of delivering exceptional customer service.
  • Strong communication skills, with the ability to effectively interact with guests, colleagues, and management.
  • Proven teamwork and adaptability, with a positive and enthusiastic attitude that inspires trust and confidence.

What We Offer

As a Dining Room Ambassador at Great Wolf Lodge, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional guest experiences. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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