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Route Specialist
1 week ago
Job Summary:
The Liberty University Route Specialist is responsible for assisting in all areas of Postal Services at both the Green Hall and Student facilities. This position involves training in all aspects of Postal Services, including route delivery and shipping specialist duties.
- Properly sort incoming mail and packages based on knowledge of the University and its operations across 100+ departments.
- Evaluate daily delivery load and plan a logistically efficient route for delivery.
- Utilize custom software for scanning every package or item to be delivered and accurately enter delivery information into software.
- Loading carts, vans, trucks, and box trucks with various packages and items for delivery
- Safely operate LU vehicles ranging from cars to large vans and box trucks.
- Making at least three trips daily to the local USPS facility to receive and deliver USPS mail and packages (if required to fill in for this route on that specific day).
- Using SCLogic package management software to receive, sort, and deliver all items.
- Providing faculty, staff, and students with accurate postal information or directing where to find an answer to any question.
- Having a working knowledge of the postal policies and procedures for each of the 4 carriers for incoming and outgoing mail and packages to properly sort and address items.
- Delivering all University mail and packages to their respective location or department on campus via vehicle, walking (up to 6 miles daily), or a combination regardless of weather or number of items.
- Delivering mail and packages to departments off campus throughout the city.
- Picking up outgoing packages from both on-campus departments and off-campus departments.
- Delivering student packages to the student mail facility and picking up outgoing mail and packages from the student mail facility daily.
- Scanning and processing outgoing packages for the correct carrier and preparing all outgoing items to be transferred to the respective carrier at the end of the day.
- Providing an accurate quote for items being shipped based on carrier preference, time of delivery, item size, weight, and destination.
- Aiding the staff at the student mail facility during times of increased business in processing and delivering packages, following the student mail facilities' policies and procedures.
- Researching and identifying incorrectly addressed mail and packages.
- Properly unloading and sorting incoming mail and packages from up to 4 different carriers based on knowledge of the University and its operations across 100+ departments.
- Rerouting improperly addressed mail and packages to the correct location or carrier.
- Safely handling packages ranging in weight from 1lb to 100lbs.
- Communicating with customers via phone, email, or in person.
- Handling special shipping requests by departments outside of the normal operations.
- Processing and handling rental agreements for in-house rental boxes.
- Communicating with Route Specialists about departmental changes.
- Utilizing various shipping resources to calculate shipping quotes from 3 different carriers.
- Communicating via phone to process shipments remotely.
- Scanning incoming shipments and mail being held in the facility and assigning the appropriate shelf location.
- Sorting, organizing, and preparing shipments leaving the facility based on individual carrier regulations and policies.
- Accurately processing returned packages to their original sender based on carrier specifications.
- Accurately processing and balancing the cash drawer daily.
- Operating the meter machine to accurately apply postage to outgoing letter mail.
- Working knowledge of the Windows operating systems.
- Working knowledge of the following software: Excel, Outlook, Word.
- Ability to develop a working knowledge of SCLogic Management Software.
- Working knowledge of Pitney Bowes shipping and processing software.
- Understanding the general postal process.
- Knowledge of operational procedures of USPS, UPS, and FedEx preferred.
- Generating reports and analyzing data for inconsistencies.
- High School Diploma Required.
- Experience in operating vehicles of different sizes ranging from sedans up through box trucks.
Liberty University is a Christian religious-affiliated organization that is not subject to religious discrimination requirements. We create an exception to the 'religion' component of the employment discrimination laws for religious organizations, allowing us to give employment practice preference to members of our own religious beliefs.
