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Retail Sales Specialist

2 months ago


Boise, Idaho, United States Petco Full time

About Us:

At Petco, we are committed to enhancing the lives of pets, pet parents, and our community. Our mission is driven by core values that prioritize the welfare of all living beings.

  • We focus on the health and happiness of pets
  • We are innovators in the pet care sector
  • Improving lives is central to our operations
  • Collaboration leads to outstanding results
  • Diversity and inclusivity are integral to our culture

Petco stands as a prominent health and wellness organization dedicated to enriching the lives of pets, their owners, and our employees. With a workforce of over 29,000 individuals across various locations, we strive to make a meaningful impact in the pet care field.

Position Overview:

As a Sales Solutions Generalist, you will be instrumental in delivering an exceptional shopping experience for our customers. By assisting customers in selecting the appropriate animals, supplies, and services, you will ensure that every visitor leaves informed and satisfied. Your enthusiasm for animal welfare and ability to work as part of a team will be crucial in providing outstanding customer service.

Key Responsibilities:

  • Engage with customers to identify their needs
  • Guide customers in choosing the right products
  • Show dedication to animal welfare
  • Efficiently process transactions
  • Establish lasting relationships with customers
  • Support the sales objectives of the Pet Care Center
  • Maintain an organized and well-stocked retail environment
  • Stay informed on training initiatives
  • Follow operational procedures
  • Encourage teamwork and cooperation
  • Effectively address customer inquiries

Essential Qualifications:

To excel in this role, you should be a collaborative team member with a sincere passion for animals and customer service. Strong communication skills and a professional attitude are vital for success in this position.

Preferred Experience:

Previous experience in retail or sales is advantageous, along with a solid understanding of pet nutrition and sales strategies.

Work Environment:

This position primarily involves indoor tasks, with occasional outdoor responsibilities such as merchandising. Physical demands include the ability to lift and stand for extended periods. Adherence to safety protocols is required at all times.

About Petco:

Petco is a leading health and wellness organization dedicated to enhancing the lives of pets, pet parents, and our team members. With a strong emphasis on animal welfare and customer satisfaction, we are shaping a brighter future in the pet care industry.