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Regional Bakery Manager for Toms River and Howell

2 months ago

Toms River, New Jersey, United States Nothing Bundt Cakes Full time

Job Summary:

We are seeking a highly skilled and experienced Regional Bakery Manager to lead our bakery team in creating a superior guest experience. As a key member of our management team, you will be responsible for overseeing the daily operations of the bakery, including team leadership, business operations, and local marketing.

Key Responsibilities:

  • Team Leadership:
    • Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
    • Recruit and select talent, ensure performance expectations are clearly communicated, and provide proper training to execute responsibilities effectively.
    • Engage frequently with team members to gain insight into workload and progress, address any challenges, and course correct as needed.
    • Provide continuous coaching and follow-up to develop team members and manage performance.
  • Business Operations:
    • Facilitate the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
    • Manage special-order fulfillment via web and email for individual guests and corporate accounts.
    • Create and communicate weekly sales productivity goals, cake production plans, and team schedules.
    • Set inventory par levels based on production demand and sales forecast, monitor stock levels, process weekly supply orders, and conduct monthly inventory.
    • Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld.
  • Local Marketing:
    • Lead proactive community outreach to increase brand visibility in the market and engage in brand-aligned events.
    • Coordinate special event participation with local businesses, schools, and other community organizers.

Core Values and Leadership Competencies:

  • Servant's Heart:
    • Go above and beyond to support and develop the team and create a superior guest experience.
    • Keep the good of the team and guest ahead of personal interests or gain.
    • Lead by example and display humility and empathy for others.
  • Spirit of a Champion:
    • Demonstrate an intense drive, a commitment to excellence, and a passion to succeed.
    • Seize 100% ownership of responsibilities, with zero excuses for issues within direct control.
    • Operate with a sense of urgency, exercise sound judgment, and seek feedback to improve performance.
  • Genuine Connections:
    • Project warmth, enthusiasm, and optimism that attracts and energizes others.
    • Build positive, productive relationships and communicate often and openly.
    • Serve as a strong Cake Celebrity/Brand Ambassador in the local community.

Requirements:

  • High school diploma or GED; post-secondary education is a plus.
  • 1-3 years of leadership experience managing teams, business operations, and the guest experience in the retail, hospitality, or foodservice industries.
  • Demonstrated success in hiring and developing teams, creating a superior service environment, and achieving financial objectives.
  • Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs.
  • Foodservice safety training certificate (or required to obtain within 30 days of employment).
  • Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.

Work Availability:

  • Must have the flexibility to work various shifts, including mornings, evenings, weekends, and holidays, based on changing business demands.