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Generator Field Service Technician
2 months ago
We are seeking a skilled and dedicated Generator Field Service Technician to join our team at Prime Power Services Inc. As a key member of our team, you will be responsible for troubleshooting and repairing diesel and natural gas generator sets, as well as providing exceptional customer service.
Key Responsibilities- Troubleshooting and Repair: Troubleshoot and repair Automatic Transfer Switches, engine/generator controls, and excitation systems.
- Preventative Maintenance: Complete quality preventative maintenance, inspections, and minor repairs on power generation units, diesel and/or natural gas, or gas engines, and Automatic Transfer Switches (ATS) as scheduled.
- Customer Communication: Communicate with sales, operations, and customers regarding service and service contract coverage, pricing, terms and conditions, and applicable policies.
- Quote and Proposal Management: Accurately submit, promote, and complete general quotes and engineering quotes as needed for the customer base.
- Adherence to Company Policies: Adhere to company safety practices and other policies and procedures.
- Integrity and Customer Service: Act with integrity and provide outstanding service to customers and coworkers, building an environment of teamwork and positivity.
- Reporting and Compliance: Report any violation or non-compliance with company policies and procedures by Prime Power Services employees or other business personnel, including sub-contractors.
- Documentation and Reading: Read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, schematics, and procedure manuals.
- Education and Experience: High School diploma/GED required. 3+ years working in the power generation field.
- Communication Skills: Excellent communication skills.
- Driving Record and Background Check: Must have a driving record showing zero felony convictions and less than three (3) moving violations. Pass a criminal background check and mandatory drug screening.
- Covid-19 Vaccination: Must be willing to receive a Covid-19 vaccination.
We offer a competitive compensation package, including a salary, commission plan, and benefits package that includes medical, dental, and vision coverage, and a Flexible Spending Account. You can participate in our 401(k) with a generous employer match.
We are committed to providing our employees with opportunities for career advancement and professional development. Our team is dedicated to providing exceptional customer service and ensuring the success of our customers.
We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential.
