Custodial Operations Manager

4 weeks ago


Brookline, Massachusetts, United States SSC Services for Education Full time
Job Summary

This Bench position will provide management support to new and existing SSC accounts in K-12 or higher education settings.

As a Unit Director, you will be responsible for coordinating the activities of janitorial personnel, ensuring the cleanliness, sanitation, and security of assigned buildings. Your primary focus will be to lead, direct, and develop both supervisors and hourly employees, promoting a culture of accountability and excellence.

Key Responsibilities:

  • Facilitate seamless communication between shifts to ensure the completion of tasks.
  • Train workers in janitorial methods, procedures, and the proper operation of equipment.
  • Issue supplies and equipment to workers, ensuring the quality and timely delivery of services.
  • Conduct daily inspections and follow through on all assignments to guarantee task completion.
  • Cross-train and develop personnel for multiple positions, promoting a versatile workforce.
  • Conduct weekly staff reports and inspections, encouraging a culture of accountability and excellence.
  • Meet with staff regularly to review task completion and plan for future projects.
  • Secure buildings after the completion of work, demonstrating attention to security measures.
  • Guide project completion to ensure timely and within-budget outcomes.
  • Report and address budgetary issues effectively.

Preferred Qualifications:

  • A preferred college degree or equivalent experience.
  • One to two years of supervisory experience in housekeeping or a service-related field with high customer/client interaction.
  • Demonstrated strong work ethic, drive, and initiative for quality and customer service.
  • Excellent written and oral communication skills, facilitating effective team communication.
  • Outstanding problem-solving abilities in both individual and group situations.
  • Ability to engage and empower staff, encouraging a positive work environment.
  • Understanding of budgeting processes and a keen awareness of profit and loss concepts.
  • Excellent administrative and organizational skills with a focus on prioritization.
  • Outstanding time management skills, ensuring efficiency in operations.
  • Ability to operate and handle heavy cleaning equipment effectively.

Enhance your quality of life through our comprehensive benefits:

  • · Medical/Dental/Vision Insurance
  • · 401K with Company Match
  • · Disability Insurance
  • · Life Insurance/AD
  • · Associate Shopping Program
  • · Health and Wellness Programs
  • · Discount Marketplace & Employee shopping program
  • · Identify Theft Protection
  • · Pet Insurance
  • · And More

SSC maintains a drug-free workplace.

Compass Group is an equal opportunity employer.



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