Fitness Center Representative
2 days ago
The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role involves creating a positive and welcoming atmosphere at the gym, ensuring that every interaction is memorable and exceeds expectations.
Key Responsibilities- Customer Service: Provide top-notch customer service to members, prospective members, and guests, responding to their inquiries and resolving issues in a timely and professional manner.
- Front Desk Operations: Manage front desk activities, including answering phones, checking members into the system, processing new member sign-ups, and conducting tours.
- Account Management: Facilitate updates to member accounts, respond to member questions and concerns, and escalate issues to Assistant Manager or Manager as needed.
- Club Maintenance: Assist in maintaining the cleanliness and organization of the club, ensuring a safe and healthy environment for members.
- Customer Service Background: Previous experience in customer-facing roles, preferably in a fitness or health-related setting.
- Basic Computer Proficiency: Familiarity with computer systems and software, including membership management systems.
- Passion for Fitness: A genuine interest in fitness and health, with a desire to help others achieve their wellness goals.
- Positive Attitude: A friendly, approachable demeanor, with excellent communication and interpersonal skills.
- Punctuality and Reliability: A strong commitment to being on time and reliable, with a focus on meeting deadlines and delivering results.
At Planet Fitness, we're dedicated to creating a Judgement Free Zone where everyone feels welcome and supported. As a Member Services Representative, you'll be part of a dynamic team that's passionate about helping people achieve their fitness goals. If you're looking for a role that's challenging, rewarding, and fun, we encourage you to apply.
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Customer Service Representative
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Hadley, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position would involve opening the gym at 5 a.m. Monday through Friday.Key Responsibilities:Greet and Assist MembersProvide exceptional...
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Customer Service Representative
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Hadley, Massachusetts, United States Planet Fitness Full timeJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This position would involve opening the gym at 5 a.m. Monday through Friday.Key Responsibilities:Greet and Assist Members: Greet members,...
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Customer Service Representative
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Customer Service Representative
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