Sales Associate

5 days ago

Palm Desert, California, United States Anthropologie Full time

About this role:

A Sales Associate at Anthropologie contributes to driving sales through providing a genuine and unique experience to each customer.

Key Responsibilities:

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.

• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.

• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.

Teamwork & Communication:

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.

• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.

• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.

• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership.

Visual & Business Operations:

• Understands their contribution to service and selling on every shift in order to impact the stores business.

• Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.

• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Requirements:

• Anthrop brand fan.

• Experience in customer service.

• Experience being a team player.

• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

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