Product Manager, Decisioning Platforms

1 week ago

Richmond, Virginia, United States Capital One Full time
Job Summary

We are seeking a highly skilled Product Manager to join our Acquisitions Service team at Capital One. As a Product Manager, you will be responsible for developing and executing a systematic understanding of our Decisioning Platform and surrounding ecosystems. You will collaborate with internal business unit customers to understand their strategic priorities and external customer needs. Additionally, you will work with product and engineering teams to create a continuous feedback loop to improve our acquisitions service capabilities and move to self-serve.

Key Responsibilities
  • Develop a systematic, end-to-end understanding of our Decisioning Platform and surrounding ecosystems to anticipate how changes in one part of the system interplay with the rest.
  • Systematically collaborate with our internal business unit customers of Decisioning Platforms to understand their strategic priorities and external customer needs.
  • Collaborate with product and engineering teams across platforms to create a continuous feedback loop to improve our acquisitions service capabilities and move to self-serve.
  • Understand long-term roadmaps across the decisioning ecosystem and feed that into scoping/prioritization of business initiatives to create efficiencies.
  • Lead problem definition and solution design of complex acquisitions initiatives by collaborating with capability product/engineering leads and architecture to create extensible solutions.
  • Identify the full set of resources needed for delivery of refined initiatives and drive prioritization and trade-off conversations as necessary.
  • Partner with Ops, Legal/Compliance, Data governance, and Risk to ensure customer experiences and changes meet regulatory standards.
  • Lead development, execution, and validation of end-to-end testing scenario tests to launch new initiatives in a well-managed way.
Requirements
  • Intellectually curious and show a high level of comfort with ambiguity and complexity.
  • Structured problem solvers who can use technical aptitude, communication skills, and a focus on business outcomes to align a broad set of stakeholders on a solution.
  • Highly fungible and can operate in a rapidly changing environment with a sense of urgency in delivering outcomes.
  • Comfortable at thinking big and connecting the dots to align our platform direction with strategic goals of our business segments.
  • Exceptional at developing and nurturing relationships with internal customers and platform partners.
  • Adept at presenting and influencing across multiple levels & functions in an organization.
  • Willing to go deep into system design conversations and contribute to Card's architectural direction.
Qualifications
  • Bachelor's Degree or military experience.
  • At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering.
Preferred Qualifications
  • Bachelor's Degree in Computer Science or Engineering.
  • MBA or Master's degree.
  • 2+ years of experience in Agile product management.
What We Offer

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.

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