Client Care Specialist

2 months ago


Petaluma, California, United States Muir Wood Adolescent & Family Services Full time
Job Overview

At Muir Wood Adolescent & Family Services, we are dedicated to providing exceptional care for adolescents facing mental health and substance use challenges. Our facilities across California offer a nurturing and structured environment for teens aged 12-17, ensuring they receive the support they need to thrive.

The Client Care Specialist plays a crucial role within our treatment team. This position is primarily focused on delivering guidance, oversight, and support to our clients, fostering accountability, and ensuring their overall safety and well-being.

Key Responsibilities:
  • Assist clients with their daily routines in residential settings, including support with chores, meal service, and laundry.
  • Conduct thorough check-ins for new clients, ensuring the secure handling of personal items and medications.
  • Monitor client behavior and provide interventions as necessary, following established treatment plans and schedules.
  • Provide one-on-one supervision for clients at risk, ensuring timely communication with the Clinical Director regarding any concerning behaviors.
  • Administer Urinary Analysis screenings as directed by the Clinical Director, adhering to all procedural guidelines.
  • Transport clients safely to appointments and activities using company vehicles.
  • Collaborate with counseling staff to coordinate treatment efforts and maintain effective communication.
  • Supervise the self-administration of medications, ensuring compliance with physician orders and state regulations.
  • Conduct regular safety checks of the facility and participate in emergency drills as per company policies.
  • Document services and client interactions in accordance with legal and regulatory requirements.
  • Participate in team meetings and complete additional tasks as assigned by supervisors.
Shift Details:

Night Shift: 11 PM – 7 AM

Qualifications:
  • High school diploma or GED is required.
  • A Bachelor's degree in psychology, counseling, or sociology is preferred.
  • Valid driver's license and eligibility for insurance coverage for driving company vehicles are necessary.
  • First Aid and CPR certification must be obtained upon hire.
  • Experience in behavioral health settings with adolescents is advantageous.
Benefits:
  • Comprehensive Medical, Dental, and Vision plans.
  • Flexible Spending Accounts (FSA).
  • 401k plan with matching contributions.
  • Paid Time Off and Sick Leave.
  • Employee Assistance Program (EAP).
  • Access to Employee Discount Marketplace.

Compensation: $21.00 – $24.00 per hour, with flexibility based on education and experience.

Muir Wood Adolescent & Family Services is committed to equal employment opportunities and prohibits discrimination and harassment of any kind.



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