Leasing Specialist

We are seeking a highly motivated and customer-focused Leasing Professional to join our team at Artisan Management Group. As a Leasing Professional, you will be responsible for ensuring the satisfaction of our residents while meeting leasing, retention, and occupancy goals for our community.

You will have excellent communication skills, think outside the box, and have the ability to build lasting relationships with our residents and prospects. If you are a team player who is passionate about delivering top-notch customer service and creating exceptional experiences, we encourage you to apply.

Key Responsibilities:

• Conduct all business in accordance with Artisan policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
• Manage the leasing process from tour to move-in, including closing the sale, completing lease documents, and inspecting units to ensure an Artisan "move-in experience".
• Showcase the value of our community features as they relate to the prospect's needs.
• Use a stakeholder-focused attitude year-round to ensure a smooth renewal process for existing residents.
• Utilize and establish creative marketing and social media strategies to increase property traffic.
• Support occupancy and retention goals by following up with potential and current residents.
• Use problem-solving skills and best judgment to handle unpredictable situations as they arise.
• Maintain accurate and in-depth knowledge of our community and competitors in the industry to give potential residents all the information they need to make their decision.
• Promote positive resident relations through courteous and timely response to resident needs and concerns.
• Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval, and related bookkeeping tasks.
• Collaborate with team members to plan and organize resident events.

Requirements:

• High school diploma or equivalent, some college-level education preferred.
• 1+ years in a sales-oriented role. 6+ months of on-site leasing experience or a combination of customer service and sales experience and education preferred.
• Possesses superior sales ability.
• Computer proficiency, including MS Office: Word, Excel, and Outlook.
• AppFolio experience preferred, not required.

What We Offer:

• Outstanding health benefits and paid time away.
• Flexible spending accounts.
• Company-paid short-term and long-term disability insurance.
• EAP (Employee Assistance Program).
• Voluntary benefits (life insurance, critical illness, and disability).
• 401K with 3% annual match.
• Vacation/sick leave.
• 10 paid holidays annually.
• Birthday PTO day.

Artisan Management Group is an Equal Opportunity Employer.