Administrative Support Professional
2 days ago
Salary: The estimated annual salary for this position is $39,680.
Job Requirements: To be successful in this role, you will need to have a high school diploma and at least 2 years of administrative experience, with data entry experience preferred. You must also possess strong administrative skills, keen attention to detail, excellent communication skills, both written and verbal, and Microsoft Office proficiency. Additionally, you should have excellent customer care and focus, problem-solving and analytical skills, organization and time management, tolerance for repetitive tasks, ability to memorize, recall, or research answers quickly, and ability to learn and follow all customer service procedures and policies.
Responsibilities:
- Manage data input tasks, ensure data accuracy, maintain inventory databases, schedule shipments with external customers, and perform daily administrative tasks
- Coordinate with third-party trucking companies to schedule same-day loads
- Communicate daily with Michelin leadership to ensure smooth operations and alignment
- Compare data with source documents and utilize documentation verification formats to detect and correct recording and data entry errors and report them to supervisors as needed
- Identify ways to improve data collection processes, including the design of forms and templates for data entry
- Enter information into databases and/or software programs by inputting alphabetic and numeric information on a keyboard
- Assess customers' needs and provide the correct answer, path, or method for a positive customer experience
- Interact with leadership daily
- Perform other tasks as assigned
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