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Restaurant Team Leader

2 months ago

Prince Frederick, Maryland, United States MOD Pizza Full time

About MOD Pizza

MOD Pizza is a fast-casual pizza restaurant chain that prides itself on serving high-quality pizzas made with fresh, sustainable ingredients. We're committed to creating a positive work environment that values our employees and the communities we serve.

Job Summary

We're seeking a skilled Restaurant Team Leader to join our team As a Restaurant Team Leader, you will be responsible for leading a team of Shift Supervisors to deliver exceptional customer service and ensure the smooth operation of our restaurant. You will be the face of MOD Pizza, embodying our values and leading by example.

Key Responsibilities

  • Lead by Example: Demonstrate MOD values and behaviors, and exemplify a service mindset through effective leadership.
  • Create a Positive Vibe: Help create a MOD vibe that our customers expect, and coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
  • Train and Coach: Demonstrate, train, and coach Squad in all methods for accomplishing store tasks, and demonstrate knowledge of all Operational Standards and resources.
  • Partner with General Manager: Partner with the General Manager to engage the board community of our restaurant.

Requirements

  • Customer Service Experience: Minimum of 1 year of customer service or restaurant leadership experience.
  • Leadership Skills: Experience successfully leading, coaching, training, and motivating front-line employees.
  • Strategic Thinking: Ability to think strategically and act tactically.
  • Communication Skills: Ability to stay calm and focused in busy restaurant operations.
  • Age Requirement: Must be at least 18 years old.

What We Offer

  • Competitive Compensation: $17.00 / hour + an incredible tip share program.
  • Benefits: Paid sick time, paid vacation, free food, discounted pet insurance and gym membership, free counseling sessions, medical/dental/vision/basic life/disability, and 401(k) retirement.

Why Work at MOD Pizza?

At MOD Pizza, we believe in creating a world that works for and includes everyone. We're a fair chance employer, and we're committed to providing a positive work environment that values our employees and the communities we serve.