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Customer Service Representative

2 months ago

Huntington Park, California, United States Listedbuy Full time

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at U-Haul in Huntington Park, CA. As a Customer Service Representative, you will be the face of our exceptional service, ensuring customers receive the help they need on their journeys.

About the Role:

As a Customer Service Representative, you will:

  • Assist customers with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental

Requirements:

To be successful in this role, you will need:

  • A valid driver's license and ability to maintain a good driving record
  • A High School Diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands:

This work requires some physical exertion, such as hooking up trailers to customer vehicles, lifting/carrying propane tanks, and moving supplies. You will also need to stand and walk for long periods while helping customers at the counter and in the showroom.

Benefits:

As a U-Haul team member, you will enjoy:

  • Flexible scheduling
  • Career stability
  • Opportunities for advancement
  • Valuable on-the-job training
  • Life insurance
  • Met Law Legal program
  • Met Life auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401k and Employee Stock Ownership Program
  • 24-hour physician available for kids
  • Community volunteer opportunities

Equal Opportunity Employer:

U-Haul is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment.