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Nashville Tennessee, United States Sheraton Grand Nashville Full time
Job Summary

The Bartender is a key member of our Sheraton Grand Nashville team, responsible for delivering exceptional service and creating memorable experiences for our guests. As a Bartender, you will be the face of our hotel, ensuring that every interaction is warm, welcoming, and tailored to our guests' needs.

Responsibilities:
  • Prepare and serve a wide range of beverages, including cocktails, wine, and beer, to our guests.
  • Manage the bar area, ensuring that it is clean, organized, and well-stocked at all times.
  • Develop and maintain a thorough knowledge of our menu, including ingredients, preparation methods, and pairing suggestions.
  • Provide exceptional customer service, responding promptly to guest requests and resolving any issues that may arise.
  • Work collaboratively with our kitchen team to ensure seamless service and efficient food and beverage delivery.
  • Maintain accurate records of sales, inventory, and customer interactions, using data to inform decisions and drive business growth.
  • Participate in ongoing training and development, staying up-to-date on industry trends, new products, and best practices.
Requirements:
  • Three to six months of related experience, or equivalent combination of training and experience.
  • Alcohol Awareness Certification, as required by state regulations.
  • Ability to read, write, and speak English fluently.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with guests and colleagues.
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities with ease.
  • Knowledge of and adherence to safety and security procedures, including proper use of equipment and materials.
Benefits:
  • Competitive hourly rate and opportunities for advancement.
  • Comprehensive training and development program, including ongoing education and certification opportunities.
  • Access to exclusive employee discounts and perks, including hotel stays and dining experiences.
  • Opportunities for career growth and professional development, with a focus on promoting from within.