Mixology Professional

1 week ago


St Petersburg, United States Colony Grill Full time

Colony Grill has been serving award-winning pizza and drinks in a relaxed, welcoming bar and dining environment since 1935. As a key member of our service team, you will be responsible for delivering exceptional hospitality to our guests.

Responsibilities:
  • Preparation and Oversight
    • Ensure proper set-up of lounge & bar from beginning to end of shift.
    • Maintain a knowledge of all food & beverage items served at Colony Grill.
    • Efficiently navigate the Colony Grill POS computer system to execute and oversee the correct entry of orders and recording of all items served.
    • Promptly and correctly enter all orders into the computer workstation.
    • Confirm daily any new menu or bar items, as well as any items being eliminated.
    • Maintain responsibility for a cash drawer throughout the shift.
  • Customer Service
    • Always exceed guest expectations by anticipating their needs and serving them with high-quality customer service.
    • Attend to customer complaints as they arise and escalate them to the manager when necessary.
    • Complete a 'quality check' at regular intervals for all guests sitting at the bar.
    • Ensure proper table maintenance before, during, and after pizza service.
  • Other Responsibilities
    • Observe all appropriate state liquor laws regarding alcohol service.
    • Deny further alcoholic beverage service to anyone potentially inebriated.
    • Present an honest and diligent attitude at all times.

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