Mixology Professional
1 week ago
Colony Grill has been serving award-winning pizza and drinks in a relaxed, welcoming bar and dining environment since 1935. As a key member of our service team, you will be responsible for delivering exceptional hospitality to our guests.
Responsibilities:- Preparation and Oversight
- Ensure proper set-up of lounge & bar from beginning to end of shift.
- Maintain a knowledge of all food & beverage items served at Colony Grill.
- Efficiently navigate the Colony Grill POS computer system to execute and oversee the correct entry of orders and recording of all items served.
- Promptly and correctly enter all orders into the computer workstation.
- Confirm daily any new menu or bar items, as well as any items being eliminated.
- Maintain responsibility for a cash drawer throughout the shift.
- Customer Service
- Always exceed guest expectations by anticipating their needs and serving them with high-quality customer service.
- Attend to customer complaints as they arise and escalate them to the manager when necessary.
- Complete a 'quality check' at regular intervals for all guests sitting at the bar.
- Ensure proper table maintenance before, during, and after pizza service.
- Other Responsibilities
- Observe all appropriate state liquor laws regarding alcohol service.
- Deny further alcoholic beverage service to anyone potentially inebriated.
- Present an honest and diligent attitude at all times.
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